AD777 Game Privacy Policy — How We Protect Your Data

01 Overview

AD777 Game ("we", "us", "the Platform") takes the privacy of its players seriously. When you register an account, make a deposit, place a bet or interact with the platform in any way, certain personal information is collected and processed. This Privacy Policy explains that process in plain language.

We collect only the data that is genuinely necessary to operate the platform, verify player identity, process payments and deliver the experience that Pakistan-based players expect from AD777 Game. We do not collect personal data for the sake of it, and we do not sell your information to marketers or data brokers.

This policy should be read alongside the Terms and Conditions, which govern the overall relationship between you and AD777 Game. By registering an account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

02 What We Collect

The information we collect falls into two broad categories: information you provide directly, and information we collect automatically as you use the platform.

Information you provide directly:

• Registration details: Full name, date of birth, email address, mobile number and residential address.
• Identity verification documents: When required for KYC (Know Your Customer) purposes, a copy of a valid CNIC or other government-issued identity document.
• Payment information: Account details linked to JazzCash, Easypaisa, Raast, bank transfers or cards — sufficient to process deposits and withdrawals in PKR. We do not store full card numbers on our servers.
• Communications: Records of messages sent to support, including chat transcripts and email correspondence, kept for quality and resolution purposes.
• Responsible gaming settings: Deposit limits, session reminders and self-exclusion requests that you set through your account dashboard.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version and screen resolution.
• Usage data: Pages visited, time spent, betting activity, login times, and navigation patterns within the platform.
• Cookies and similar technologies: Session cookies, preference cookies and analytics identifiers — covered in more detail in Section 6.
• Geolocation: General location data derived from your IP address, used to detect access from restricted regions.

The table below gives a quick summary of the main data categories and why they are collected:

03 How We Use Your Data

Every piece of data AD777 Game holds is used for one or more of the following purposes. We do not use personal data for purposes beyond those listed here without first obtaining your consent or updating this policy.

• Account management: Creating and maintaining your player account, verifying your identity, processing logins and managing account security.
• Payment processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or other supported methods. Financial data is shared only with the payment provider directly involved in the transaction.
• Bet settlement and history: Recording and settling your bets accurately, maintaining your betting history and resolving any disputes relating to bet outcomes.
• Platform communication: Sending account-related notifications — deposit confirmations, withdrawal updates, security alerts and support responses. We may also send promotional communications if you have opted in, and you can opt out at any time through your account settings.
• Fraud prevention and security: Monitoring account activity for signs of unauthorised access, suspicious betting patterns, bonus abuse or identity fraud. This protects both individual players and the overall integrity of the platform.
• Responsible gaming: Using behavioural and activity data to identify players who may be showing signs of problem gambling, so that appropriate tools or support can be offered proactively.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players navigate the platform, which features are used most and where the experience can be improved.
• Legal and compliance obligations: Retaining records as required to meet applicable obligations, including anti-money laundering (AML) requirements and identity verification standards.

04 Legal Basis for Processing

AD777 Game processes your personal data under one or more of the following legal bases depending on the specific processing activity:

• Contractual necessity: Processing that is required to fulfil our obligations to you as a registered player — account creation, payment processing and bet settlement all fall under this basis.
• Legitimate interests: Processing carried out to protect the security and integrity of the platform, prevent fraud and improve the player experience, where those interests do not override your rights.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including identity verification and financial record-keeping.
• Consent: Where you have explicitly opted in to receive promotional communications, we process your contact details for that purpose on the basis of your consent. You may withdraw consent at any time through your account settings.

05 Sharing With Third Parties

AD777 Game does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared with third parties only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, the relevant payment details are shared with the provider — JazzCash, Easypaisa, Raast, your bank or card network — solely to process that transaction.
• Identity verification providers: When KYC verification is required, identity documents may be shared with a third-party verification service operating under strict confidentiality obligations.
• Analytics and platform tools: Aggregated, anonymised technical data may be processed by platform tools to help us understand usage patterns. This data does not identify individual players.
• Legal and fraud prevention: Where required by applicable law, or where there is a credible suspicion of fraud, money laundering or other illegal activity, relevant data may be disclosed to the appropriate authorities.

All third-party service providers that handle personal data on behalf of AD777 Game are bound by data processing agreements that restrict how they use that data and require them to maintain appropriate security standards.

06 Cookies and Tracking Technologies

AD777 Game uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a straightforward breakdown of the types of cookies we use:

• Essential cookies: These are necessary for the platform to function. They manage your login session, keep your bet slip intact and ensure that security features work correctly. You cannot disable essential cookies without significantly affecting how the platform operates.
• Preference cookies: These remember your settings — such as your preferred language, odds format and display preferences — so you don't have to reconfigure them every time you visit.
• Analytics cookies: These collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is used exclusively to improve the platform.
• Security cookies: These help detect and prevent fraudulent access attempts by recognising devices and flagging unusual login patterns.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core platform, though some preference-based features may not function as expected.

07 Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes set out in this policy. In practice, this means:

• Active accounts: Account data is retained for as long as your account remains open and active.
• Closed accounts: Following account closure, core identity and transaction records are retained for a minimum period to meet applicable AML and record-keeping requirements. After that period, data is securely deleted or anonymised.
• Support communications: Records of support interactions are typically retained for up to two years from the date of the last communication, unless a longer period is required due to an ongoing dispute.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once anonymised.

When data is no longer needed, it is either permanently deleted from our systems or anonymised so that it can no longer be linked to any individual player.

08 Data Security

Protecting your personal data is a core responsibility that AD777 Game takes seriously. We apply the following security measures across the platform:

• Encryption in transit: All data transmitted between your device and the AD777 Game platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Encryption at rest: Sensitive personal data stored on our servers is encrypted at rest, meaning it cannot be read even if storage media were somehow accessed without authorisation.
• Access controls: Access to player personal data within our systems is restricted to staff members who require it to perform their role, and is controlled through role-based access permissions.
• Fraud monitoring: Automated and manual monitoring systems flag unusual account activity — such as logins from unrecognised devices or locations — and trigger security checks before proceeding.
• Regular security reviews: Our platform undergoes regular security assessments to identify and address vulnerabilities before they can be exploited.

While we apply robust measures, no online platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password and do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact support immediately.

09 Your Rights

As a player whose personal data is processed by AD777 Game, you have the following rights in relation to that data. To exercise any of these rights, contact our support team from the email address associated with your account.

We aim to respond to all data rights requests within a reasonable timeframe. There is no charge for submitting a request. If a request is unusually complex or if multiple requests are received in quick succession, we may take additional time, but you will be kept informed of the status.

10 Children's Privacy

AD777 Game is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data through our platform, please contact us immediately. We will take prompt action to close the account and delete the associated data.

Age verification is carried out as part of the KYC process. If at any point it is established that an account holder is under 18, the account will be closed without delay, any deposited funds will be returned to the original payment method and all associated personal data will be handled in accordance with this policy.

11 Changes to This Policy

AD777 Game may update this Privacy Policy from time to time to reflect changes in how the platform operates, improvements to our data handling practices or updates required by applicable obligations. The date at the top of this page will always reflect when the most recent revision was made.

For material changes — those that significantly affect how your data is used or your rights in relation to it — registered players will be notified via the platform or by email. For minor clarifications that do not affect your rights materially, the updated date will be changed without separate notification.

Continued use of the AD777 Game platform after a policy update has been communicated constitutes acceptance of the revised Privacy Policy. If you disagree with a change, you can request account closure through your dashboard or by contacting support.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the AD777 Game support team. Always contact us from the email address registered to your account so that we can verify your identity before processing any data-related request.

Support is available 24 hours a day, 7 days a week. Data rights requests are typically acknowledged within two working days, with a full response provided within a reasonable period thereafter. During major cricket events such as PSL seasons or international T20 series, response times for non-urgent queries may be slightly longer due to higher overall support volume.